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postName: 'Laurie '
postWebsite: 'http://www.bigpacific.com'
postComment: "J, you are my hero. Adobe AIR's recent update - which always pops up when one is smack in the middle of doing something else - wiped out my entire password program's encrypted data file and I lost a year's worth of entries. Of course, shame on me for not doing a backup - in fairness I thought the online hosted version was my backup - but between Passpack not alerting customers proactively and then providing vague solutions I lost hours trying to find out WHAT exactly to restore from my time machine backup. \n\nI tried your suggestion of Macintosh HD/Library/Frameworks/Adobe Air.framework and voila, everything was back.\n\nDo you think I could get anyone at Adobe or Passpack to tell me where the encrypted data was stored on the desktop machine version? Yay to J, is what I say!"
